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 About County Care Berkshire 

 WE PROVIDE CARE & SUPPORT IN YOUR HOME 

We know that recognising the need for care or support in your own home is usually an emotional and often difficult time. Naturally you don’t want to lose your independence and may be fearful because ‘bad care’ is so often in the headlines. County Care Berkshire will respect your wishes and provide your care with dignity and choice in the comfort of your own surroundings. Your family and loved ones can rest assured you are in the best hands with us. 
 
Do you want to carry on living at home but think you may need some help and support to do so? 

  WHY ARE WE DIFFERENT? 

Not many private care agencies have been set up and are run by a combination of qualified nurse and social worker. Charlotte and Carolyn bring a wealth of knowledge and experience in health and social care to the business. As friends and business partners for many years, Charlotte and Carolyn work tirelessly to provide the best service to all their Clients. They are well known and respected locally in the Windsor area. 
 
Their combination of skills and approachability means you can rely on them to highlight any concerns and go that extra mile for you. Our clients can trust us to furnish them with the information they require throughout the care journey. We will identify and work collaboratively with other health and social care professionals to ensure respectful, compassionate and joined up support is given at all times. 
 
Finally, our team of trained carers is reliable and devoted. With this in mind you can trust us to provide a personal and communicative service as well as being good listeners and responsive to your needs. 

  OUR STAFF 

At County Care we look for carers who have the right attitude and who love to care for others. We pride ourselves on choosing the best people and we are rigorous in our recruitment process. All of our carers are enthusiastic and reliable and whilst we recognise the importance of excellent communication skills, equally important is the ability to make a connection with each customer and their family. 
 
All of our carers have annual police checks, professional references and full training including induction and mandatory training. 
Our caregivers are trained to: 
 
Maintain a safe environment 
Manage challenging behaviour 
Provide nutritious meals 
Provide mind-stimulating activities 
Create social interaction 
Supervise daily activities 
Mandatory training includes – Safeguarding Vulnerable Adults, Moving and Handling, COSHH, RIDDOR, Food hygiene, Fire Safety, Medication awareness, Equality awareness, First Aid, Infection control, Health and safety 
 
All carers also receive training in Moving and Handling techniques, Health and Safety, Safeguarding and Administration of Medication. At County Care we respect and support our carers ensuring we offer competitive wages whilst providing regular supervision and appraisal. 
 
 

  MEET THE TEAM 

 

Charlotte Evans Director of Care Services 

 
On my return to the UK I worked in the pharmaceutical industry running market research projects amongst health care professionals. Having had a family of my own I spent several years working with Carolyn to successfully create a product for the nursery industry and thus our working relationship was born. County Care is the result of our combined desire to create a great company delivering excellent care by people who understand care and want to give time to care. We firmly believe that care matters and as a nurse led agency I aim to ensure that our Service users understand what they are entitled to and also will help guide clients when they are unsure how led to proceed. 
 
I continue to work as a nurse at the Thames Hospice in Windsor a number of times a month, to ensure my knowledge is up to date and interact with Multi-Disciplinary teams. I have also been a Governor at the Royal Berkshire Hospital in Reading. Many of our clients do have significant care needs and thus my experience and knowledge contributes to preventing the need for hospitalisation in health and retaining independence at home. I have lived in Windsor for over 20 years and understand the demographics of the location and its surrounding areas. I am very proud of our team at County Care and of the effort that goes into ensuring care needs are met in a way that I would expect to be delivered for someone in my own family. 
 

Carolyn Jarvis Director of Operations 

 
Running a domiciliary care agency with Charlotte has been one of the most rewarding challenges of my life. As operations director I have overall responsibility for marketing and finance. However I gain most enjoyment from meeting our customers and by working in partnership with other professionals and families to ensure our customers have the best possible care. I am so proud of our fantastic carers who always go ‘the extra mile’. When not at work, you will find me singing with the local chamber choir, getting fit at the gym or seeing friends for a coffee. 
 
 
 

Patrick Humphries Training Manager 

 
Paddy will thus be responsible for ensuring clients are safe and satisfied with the care they receive and that staff carrying out care are competent in their roles. His role as trainer contributes greatly to the team overall and enables us to ensure our new staff all receive appropriate induction and training to carry out their role. All supervisors have responsibility for being on call out of office hours and are expected to manage issues raised by clients and staff during this time. 
 
 
 

Brinda Hurrymun Service Manager 

 
Brinda is a great communicator as well as being caring and patient. She always works diligently and in a person centered manner.  
 
 

Ecstacy (Stacy) Mguyo Recruitment and Compliance Coordinator 

Stacy has over ten years in the care field. Most recently as a Manager for Supported living homes in London. Her previous experience has spanned Care Homes and domiciliary care for County Care Berkshire. Her role requires her to recruit the best new staff for our clients and ensure they are compliant with regulation during the course of their employment with us. 
 

Charlotte Henson Co-ordinator 

 
 

Kylie O'Connell Field Supervisor 

Kylie recently joined our team as Field Supervisor for the Windsor and Maidenhead area. She sets a dedicated and responsive example to our care teams and is will ensure clients are reviewed and their needs are met. She has worked for County Care in a care capacity and now brings supervisory skills to her role. 
 

Hannah Eymor Administrative Assistant 

Hannah joined us at County Care Berkshire through an apprenticeship programme and has sorting out the day to day needs of the office ever since! She will usually be answering the phones for us, helping with payroll and rotas and generally ensuing the team has the administrative support they need. Hannah is the youngest member of the team bringing with her lots of enthusiasm to add to her caring nature. 

Marcia Woodward Finance Manager 

As the longest standing employee of County Care, I arguably have one of the most important jobs within the organisation, having ultimate responsibility for ensuring our staff group is paid correctly and on time! As a Brazilian, I love all sport (including football of course) but have a recent passion for skiing. As a qualified lawyer, my long term goal is to work within the British legal system but for now I am happy working for County Care. 
 

  CONTACT US TODAY